State Farm® Insurance Agent Beth Moloughney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yelrihs M
March 22, 2025
5
out of
5
rating by Yelrihs M
"I would like to take some time out and say how pleasant it was working with Kyle from State Farm. (Mount Pocono) He was very knowledgeable. You can tell he loves what he does. I was originally looking for information on Home Insurance , after speaking with Kyle I switched my car insurance and added life insurance as well. He made sure he went through everything to confirm I understood. Love when someone takes time out to do their job correctly . Very polite on the phone I asked him the same question a few times. He was very patient.. Overall a Great experience.. Thanks again to the State Farm Family."
Thomas Kunkel
March 17, 2025
5
out of
5
rating by Thomas Kunkel
"Always professional and friendly! Very competitive, I've shopped around! Michelle has helped me several times with both auto and homeowners policies. I appreciate her suggestions on saving money without cutting important coverage. Thank you Michelle! Tom Kunkel"
We responded:
"Thank you so much for your fantastic review, Tom! 🌟 We're thrilled to hear that Michelle has been able to assist you with your auto and homeowners policies. 🚗🏠 It's great to know that you found our service professional and friendly! 😊 We truly appreciate your trust in us and are glad that Michelle could help you save money while ensuring you have the coverage you need. 💰✨ If you need anything else in the future, don’t hesitate to reach out. Thanks again! 🙌👏"
Karen Galka
March 14, 2025
5
out of
5
rating by Karen Galka
"Just wanted to say my experience with Stacy at State Farm in Mount Pocono was wonderful! I have been with the company for 2 years now. Met with Stacy to review my auto and homeowner policies for coverage and to lower my premium. She is patient, kind and knowledgeable. I have a better understanding of my policies and we lowered my monthly premium too! Thanks Stacy!"
We responded:
"Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had such a positive experience with Stacy at our Mount Pocono office. 🙌 It's great to know that she was able to help you understand your policies better and lower your premium! If you have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your loyalty and look forward to serving you for many more years! 😊💖"
Pat Szyperski
March 14, 2025
5
out of
5
rating by Pat Szyperski
"This agency has handled our house insurance for the past 15 years. They are very accommodating and have been efficient and responsive to our needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our agency over the past 15 years. Providing efficient and responsive service is our top priority, and it's great to know that we've met your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your continued trust in us! Beth "
Tori Bachan
March 12, 2025
5
out of
5
rating by Tori Bachan
"Stacy was so quick, honest, helpful and phenomenal to work with for our STR business insurance!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Stacy provided such quick, honest, and helpful service for your business insurance. We appreciate your trust in us and look forward to assisting you in the future. - Beth "
Yolanda Castellano
March 12, 2025
5
out of
5
rating by Yolanda Castellano
"Michele Henz is excellent… very professional and quick to respond and completed the task without hesitation and went the extra yard to help me ! I am very pleased and impressed!! Yolanda Castellano a happy customer"
We responded:
"Thank you so much, Yolanda! We're delighted to hear that Michele provided you with such excellent service. She truly goes above and beyond for our customers, and we’re thrilled she made your experience a great one. We appreciate your kind words and your trust in us. If you ever need anything, we're here to help! - Beth"
Chanis Woolfolk
March 11, 2025
5
out of
5
rating by Chanis Woolfolk
"I had the pleasure of having Kyle as my agent and he provided me with outstanding customer service! He was such a pleasure to speak with, beyond accommodating and made sure I was all the way taken care of! I would highly recommend this company and having Kyle as your personal agent!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kyle provided you with such outstanding service. Our team is committed to making sure every customer feels supported and well taken care of, and we’re so glad Kyle made that happen for you. We truly appreciate your recommendation and look forward to being here for any of your insurance needs in the future! - Beth "
AngelLynn R. Short
March 10, 2025
1
out of
5
rating by AngelLynn R. Short
"1. **Double Charges and Refunds**: Our records indicate that we have been double charged multiple times for services, and our requests for a refund have gone unanswered. This has caused significant financial strain and frustration. 2. **Excessive Fees and Policy Management**: The lead fees we incurred were a direct result of your company placing an excessive number of vehicles on our policy, an issue that took 27 days to resolve. During this time, we were met with hostility, including threats of police involvement if we visited your office. 3. **Unprofessional Conduct**: We experienced unprofessional behavior from your staff, including derogatory language and laughter at our expense. Additionally, every attempt to contact Beth Mahogany over the past four months was met with her being unavailable.(Kyle) 4. **Suspension of Vehicle Registration**: As a result of these ongoing issues, our vehicle registration was suspended, which we believe was an inappropriate method of terminating our business relationship. 5. **Negligence and Accountability**: Your company has continually failed to take responsibility for its negligent actions. The conduct of your representative, Kyle, has been particularly concerning. His remarks regarding our situation were dismissive and unsatisfactory. We have documented evidence of these interactions, including multiple phone calls, which we are prepared to present if necessary. We request immediate action to rectify these issues and expect a prompt response addressing our concerns. Here’s a formal legal phrasing for your concerns: "To whom it may concern, I am writing to formally express my grievances regarding the treatment I received from your office over the past 27 days. During this period, I reached out multiple times for assistance, only to be met with threats of police involvement and a lack of responsiveness. When I finally managed to speak with Beth Mahogany, she informed me that she was attending to a personal matter, specifically being at the bedside of someone who was gravely ill, and thus unable to address my concerns. While I understand the seriousness of her situation, it does not excuse the inadequate handling of my account. Both my spouse and I have been treated unjustly throughout this process, resulting in a lapse of our insurance coverage that subsequently led to the suspension of our vehicle registration. Furthermore, we were informed that this situation would impact our client relationship with your company. It is important to clarify that our intention is not to disparage the insurance company but rather to present the facts of our experience. We seek a resolution to these issues and expect a prompt and thorough response."
We responded:
" “Hello Angellynn, we have made multiple attempts to resolve your concern and are still awaiting the necessary documents you need to provide. Beth Moloughney has personally reached out via phone and email on multiple occasions, including weekends, to address your questions. If you have any further concerns, please don’t hesitate to contact our office so we can assist you." "
Honest
March 8, 2025
1
out of
5
rating by Honest
"Kyle has terrible customer service."
We responded:
"Thank you for taking the time to leave your feedback. We’re sorry to hear that you had a negative experience with our customer service. However, it appears that the name provided in your review may not be associated with our records, which makes it difficult for us to investigate the matter further. We take customer service very seriously and would appreciate the opportunity to understand your situation better. If you could provide us with more details about your visit, such as the date and specifics regarding your experience, we would be more than happy to look into it. Thank you again for your feedback, and we hope to resolve this matter to your satisfaction."
Joyce Compton
March 6, 2025
5
out of
5
rating by Joyce Compton
"Stacy was very pleasant. She took time to explain everything and gave me the best rate she could find. I would recommend her to help with your insurance needs."
We responded:
"Thank you for your review! We’re so glad to hear that Stacy provided a great experience and helped you find great coverage. We appreciate your recommendation and are always here for your insurance needs! - Beth"
Karolina Misiewicz
March 4, 2025
5
out of
5
rating by Karolina Misiewicz
"Kyle is always helpful and polite. Thanks Kyle"
We responded:
"Thank you so much for your kind words, Karolina! We're thrilled to hear that Kyle has been so helpful. We'll be sure to pass along your appreciation to him. If you ever need anything else, don't hesitate to reach out! - Beth"
larry kresge
March 4, 2025
5
out of
5
rating by larry kresge
"Excellent service working with kyle"
We responded:
"Thank you for your review, Larry! Providing top-notch service is always our goal, and we’re grateful for the opportunity to work with you. Please don’t hesitate to reach out if there’s anything more we can do for you! -Beth"
Craig Hanson
March 4, 2025
5
out of
5
rating by Craig Hanson
"Stacey was professional and personable in providing an insurance quote for my home and autos. I was able to save over $600 per year from my former insurer with State Farm's combined policies."
We responded:
"Thank you for your review! We're thrilled to hear that Stacey provided you with both professional and personable service while helping you find the right coverage for your home and auto. We appreciate your trust in us and look forward to being your insurance provider for years to come! - Beth"
Lettie Alejandro
March 2, 2025
5
out of
5
rating by Lettie Alejandro
"Stacy was amazing!! We originally checked for pricing online and got a call from Stacy. We stopped in to see her and she gave us an amazing quote. We signed our home and auto with her. She is very knowledgeable and treated us with such respect. Never pushy. So happy to be doing business with her. I highly recommend Stacy for your home, auto or personal life insurance."
We responded:
"Thank you for your wonderful review, Lettie! We're so glad to hear that Stacy provided you with an amazing experience and helped you find the right coverage for your home, auto, and life insurance. She truly values our customers and ensures the process is smooth and stress-free. We appreciate your trust in us and your recommendation—welcome to the State Farm family! - Beth"
Earl Moseley
February 28, 2025
5
out of
5
rating by Earl Moseley
"Kyle has been nothing but kind and patient. Him along with everyone at Beth Moloughney - State Farm are wonderful! What attributes to their success and retention is that they see beyond the policies. They view their customers as actual people."
We responded:
"Thank you so much for your kind words, Earl! We're thrilled to hear that Kyle and the rest of our team have provided you with a great experience. We truly value our customers and always strive to go beyond policies to build real relationships. Your support means the world to us! - Beth"
Jessica Allen
February 28, 2025
5
out of
5
rating by Jessica Allen
"I contacted this Insurance agency and have had an amazing experience. Kyle Richardson was so very helpful and accommodating. He made sure I got exactly what I wanted!! He was fast and efficient. We will continue to deal directly with Kyle as he made this whole process easy and quick!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Kyle. He truly goes above and beyond to ensure our customers get the best service possible. We appreciate your trust in us and look forward to assisting you again in the future!- Beth"
Sigfredo Santiago
February 25, 2025
5
out of
5
rating by Sigfredo Santiago
"Kyle was very helpful in getting me an auto policy specifically for my needs and able to get my policy to the right amount. He was respectful and sincere and had a very positive attitude."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Kyle provided you with the attentive and personalized service you deserve. He takes great pride in helping our customers find the right auto coverage, and we’re lucky to have him on our team. If you ever need anything, please don’t hesitate to reach out! - Beth "
John Park
February 24, 2025
5
out of
5
rating by John Park
"I just had conversations with Michele for home insurance, and she was super friendly and makes easier for the process. Highly recommend!"
We responded:
"Thank you for your kind words! We're so glad to hear that Michele made the process easy and enjoyable for you. She truly values helping our customers find the right coverage. We appreciate your recommendation and are here whenever you need us! – Beth"
coco loso
February 24, 2025
5
out of
5
rating by coco loso
"I like to thank Kyle Richardson for really helping me out today. I had insurance with a previous company and was unhappy with their service and rates so Kyle took on the challenge and gave me the best deal I’ve ever had for my motorcycle insurance in the past five years as a motorcycle rider if anyone’s looking for a good insurance company and service talk to Kyle Richardson from the Poconos, he’s your go to guy."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Kyle was able to help you find a great deal on your motorcycle insurance. He’s dedicated to providing excellent service, and it’s wonderful to know he made such a positive impact. We appreciate your recommendation and are here whenever you need us. Ride safe! – Beth"
Steven
February 22, 2025
5
out of
5
rating by Steven
"Stacy was very helpful professional and courteous. She helped me to save money by transitioning over to State Farm from a competing company. She’s an asset to State Farm and I look forward to many years of saving money and having excellent customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Stacy provided you with excellent service and helped you save money by making the switch. She truly is an asset to our team! We appreciate your trust in us and look forward to providing you with great service for many years to come. Welcome to the State Farm family! - Beth"
Leesa Stephens
February 21, 2025
5
out of
5
rating by Leesa Stephens
"I would like to thank Kyle Richardson for the wonderful customer service he provided answering all my questions and help me pick the best option for my insurance needs"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kyle provided excellent customer service and helped you find the best insurance option for your needs. Our team is always here to assist, and we truly appreciate your trust in us. If you ever need anything in the future, don’t hesitate to reach out! - Beth"
Colombiano Hermano
February 21, 2025
5
out of
5
rating by Colombiano Hermano
"Kyle was outstanding. Process was really simple. Very friendly and informative, glad to do business with him."
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that you had a smooth and positive experience. Providing friendly, informative service is always our goal, and we truly appreciate your business. If you ever need anything in the future, we’re here to help! - Beth"
Kimberly Blomquist
February 20, 2025
5
out of
5
rating by Kimberly Blomquist
"Stacy was friendly and easy to work with. I will recommend her to friends and family."
We responded:
"Thank you for your kind words! We're so glad to hear that Stacy provided a friendly and easy experience for you. We truly appreciate your recommendation and look forward to assisting you and your loved ones in the future! - Beth "
Bridd G
February 19, 2025
5
out of
5
rating by Bridd G
"Thank you to Stacey! I had such a great experience. She provided information beyond what was asked and it was incredibly helpful. She also helped in bundling my home and auto insurance for a good rate. Stacey was very attentive, patient and thoughtful, 10/10 service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Stacey provided you with such a great experience and went above and beyond to assist you. Ensuring our customers get great coverage at a great price is always our goal, and we're glad Stacey was able to help bundle your home and auto insurance. We truly appreciate your feedback and your 10/10 rating! If you ever need anything else, don’t hesitate to reach out. - Beth"
Victor
February 18, 2025
5
out of
5
rating by Victor
"Michele Henes helped me with the insurance for my property. She was very helpful, knowledgeable and professional."
We responded:
"Thank you for sharing your experience, Victor! We're so glad to hear that Michele was helpful and professional in assisting with your property insurance. We truly appreciate your support and look forward to continue working with you! - Beth "